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faq
Can I Cancel a Booking?
You can cancel your reservation till 24h prior to the tour. To get a full refund, you need to cancel at least 72 hours in advance. A cancellation between 72 and 24h will exposed you to a 50% only refund. For more info, please check our terms and conditions
Can I Change a Booking?
You can change your reservation 72 hours before the start of the tour. Just cancel your previous reservation (get your full refund) and book a new day and time! If you want to make any change within 72h, please contact us directly through WhatsApp or email so we can discuss and offer you the best option possible.
Can I Book on the Phone?
You can book on the phone as well. Bare in mind, we generally charge upfront for paying tours as there’s cost involved and partners to care about so we want to make sure booking are secured.
Private Tours and Corporate Experiences Requests
If you are looking at booking private tours or corporate experiences, feel free to contact us directly through the link below and leave us an email. We will certainly assess your needs and desires to come back to you with the perfect customized options in order to provide you the taylor-made experience you deserved.
Check Out Our Last Reviews from TripAdvisor
Before I commit and buy a product or a service, I’d like to verify their reliability, what other people say about the company so they can help my own judgment. So we think that will be a good idea to share some reviews with you on this page!